Dear Ladies!
Thanks for coming at CSky,and were very sorry disapointing you!...May be you dont know that arriving in a hotel,first you have to register:so we did not push you in my office,just we welcome you at the reception offering 2 glasses of champain La Grande Dame,Veuve Clickot 2008.
You signed up your registration and your receipts of payment as you used your Credit Card!
You had a very special offer for your Superior Suite at 2990 euro instead of 3920,in full prepayment & no refundable, with condition to be paid till end of Mai,finally you paid few days before your arrival on September!.....I upgrade for free your accommodation upon your arrival to a Deluxe Suite (4900 euro)...Regarding your food menu:you were advised that Full Restaurant Menu is served from 8-10 pm,and you. ask dinner at 7pm:.Your order was not good for your taste:there is nothing more easy to complain on this moment,,it would be our pleasure replacing the dish you did not like,some time hapen,the Burger you ordered be cooked in a differnt way that you are used even if it is considerate as junk food....In any case we did not at all charge all your dinner!....We did not charge the full Rate for the first night. as it was extra!..I am really surprised as I did not know that I dont have the right to swim and drink Champain in my Hotel with my guests (those 2 ladies at pool,were paying 2000 euro/night for their Villa) and please kindlly note that Csky is not a City Hotel to wear Black Tie!...The day after we offered to you a free car transfer to Oia (we charge 50 euro) as the Taxi was too late and you didnt want to hire a car as all our guest are used to do!....And we have been all surprised with the angry & unpolite way you left the hotel!...Dear Ladies something else happened,I dont find any reason to be so rude!...I hope you enjoyed the rest of your holidays.and having best memories from Santorini!