Αποφύγετε αυτό το ξενοδοχείο εκτός αν... - Hilton Brussels Grand Place

Dear Queenbee,
Thank you for taking the time to share your feedback.

We are delighted that you appreciated our hotel's proximity to the Central Station, offering convenient access to local and international travel.

However, we regret to hear that aspects of our accommodation did not meet your expectations. We take great pride in our hotel's appearance and cleanliness, and we apologize if we fell short in providing an exemplary stay. Our rooms are designed with guest comfort in mind, including soundproof windows and individual air conditioning controls, and we are disappointed to learn of any dissatisfaction in this regard. Moreover, the well-being and security of our guests are of utmost importance, and we are concerned about your observations of the surrounding area. We continuously work with local authorities to ensure our guests feel safe and secure during their stay.

Nonetheless, we hope that the central location and the attentive service provided by our staff will encourage you to consider us again in the future.

We hope that you will return in the future for a more enjoyable stay.
Kindest regards,

Ellen Deboeck, General Manager