Dear syrmata,

Thank you for having spent your valuable time writing your review.

We are really sorry to read that your stay did not totally meet your expectations.

Concerning your comment “It is an old building”, we strive to be honest and transparent by providing accurate descriptions and photos on our website and social media channels so that our guests can fully understand in which hotel they are booking.

Every year we carry out important renovation-works in order to offer our guests unique and unforgettable experience. It is fair to say that our interior decor and design, especially in the public spaces, have a classic old style. We certainly understand that our „look and feel“ may not meet every guest’s taste.

However, we are very happy to know that you could appreciate the services offered.

Hoping to have the chance to host you very soon again.

Kind regards.
Carlo Fontana GM

Dear Petros D,

We thank you very much for your nice review: your opinion is very important to us and it’s also a source of inspiration!

As we are not mother language Greek, we don’t understand the problem with the parking. Please contact me directly at carlo.fontana@hotelberna.com because I would like to have more details about this issue.

However we are delighted you could appreciate our location, our value of our service and the comfort of the room.

Please come back again, we are waiting for you.

Best regards.