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I’ve actually stayed at this hotel and it’s wonderful! I just called because I saw so many unusual reviews. It seems they were replacing the AC throughout and guests took it upon themselves to try and damage the reputation. My words not theirs. We are excited to be going back again! Definitely stay here!
Hello!!! Hytech thank for asking? honestly I do not recommend International lodge hotel & Suites, when this happened the Rat was in the pool (the Rat was alive, the Rat was swimming in the pool). At the time that the rat was in the pool swimming, I imidiatley went to the office but no body was in the office. The next day Sunday morning the manager was in the office and I let her know that my KIDS AND FAMILY were EXPOSED to a RAT in the POOL. Even after i showed her the video of the rat in the pool she DID NOT TAKE ANY ACTION of the situation. The MANAGER DO NOT CLOSE OR CLEAN OR DESINFECT, or told the clients the Rat was in the pool .
Lastly the hotel withdraw my money from the bank even after requesting a full refund of my money because my KIDS and my FAMILY were EXPOSED TO A RAT IN THE POOL.
We had an upfront deposit too for our stay, and we paid the balance upon arrival. Probably not a bad idea to calculate your balance due prior to arriving, just to make sure it lines up, but we had zero issues on that and the place was a good value and location for our trip.
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