Has anyone ever had their refund from this hotel?
If you wish to discus this please contact the hotel direct you will not get your refund asking on trip advisor
now up to 82 bad reviews, the "new management" are still following the orders of the "old" owner, so expect standards to be just as bad despite claims they are making improvements..
Disgusting Hotel, should be closed down
good luck trying to get a refund, they can't even pay their staff. Thats why they have to keep advertising for new staff all the time as no one will put up with the treatment and abuse , Constantly having to swop and move employees between the hotel in Longton and Stone as always short staffed in one or the other, Hence the terrible lack of any standards none of the staff will stay more than a month or two.Due to being treated and spoken to like something nasty on the bottom of your shoe, Staff bearing the brunt of customer anger while managers hide in office- and some "creative accounting" going on when it comes to staff getting paid. or most of the time NOT getting paid and are fobbed off or given abuse, and told to " go**** for your money"
Λάβετε απαντήσεις από το προσωπικό του Crown Hotel και από προηγούμενους πελάτες.
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