Hartington Cheese Shop
Καταστήματα με Εξειδικευμένα Προϊόντα και Είδη Δώρων
9:00 πμ - 5:00 μμ
Δευτέρα
9:00 πμ - 5:00 μμ
Τρίτη
9:00 πμ - 5:00 μμ
Τετάρτη
9:00 πμ - 5:00 μμ
Πέμπτη
9:00 πμ - 5:00 μμ
Παρασκευή
9:00 πμ - 5:00 μμ
Σάββατο
9:00 πμ - 5:00 μμ
Κυριακή
9:00 πμ - 5:00 μμ
Πληροφορίες
Διάρκεια: < 1 ώρα
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4.5
4,5 από 5 κύκλους262 κριτικές
Εξαιρετική
148
Πολύ καλή
81
Μέτριο
15
Κακό
10
Πολύ κακό
8

Fibanes
Σαουθάμπτον, UK154 συνεισφορές
2,0 από 5 κύκλους
Δεκ 2023 • Φίλοι
We drove 45 minutes to specifically visit the cheese shop as our friends wanted to treat us to some cheese, it being my husband's birthday.

On arrival, there were 4 members of staff in the shop, none of them made us feel welcome. We called out hello and got a hello back but no 'can I help you'. The staff just carried on chatting to each other.

We looked and looked at the cheese and no-one offered to serve us to a point that we started to ask each other if they actually wanted the business. Eventually we asked to buy some cheese. Our friend asked my husband what his favourite cheese was and he said Gorgonzola so we asked if they had anything similar. The staff member said 'I don't know you'll have to tell me what Gorgonzola's like'. We were SO surprised they didn't know it that we just picked out what we could see looked like Gorgonzola.

Our friend then picked out a number of other cheeses and spent around £40. This shop missed such a massive trick - my husband and I are suckers for a cheese shop and a sales pitch, we would have happily bought cheese but no-one was interested in us. Our friend was embarrassed as he thought we'd have a great experience hearing about the cheeses and maybe even trying one.

We really thought someone might show some interest, suggest we try one, lead us to choose other cheeses. It would have been so simple. We just can't believe the lack of enthusiasm from the staff towards us. I've never written a review for a shop, can't quite believe I'm doing it for this one.
Γράφτηκε στις 13 Δεκεμβρίου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.
Good evening and thank you for your feedback. I am disappointed by your negative comments and apologise that you did not enjoy your visit to our shop. This year, two of our experienced staff have been through a family bereavement and we have had to bring in temporary Christmas Staff that I'm afraid have no knowledge of cheese. Again, I can only apologise. On your other point, from experience we find that our customers like to come into the shop and browse before they place an order, so we like to leave you to peruse the cheeses before we ask if you are ready to order. I would also like to point out that this is an incredibly busy time of year for us so there is a lot of discussion between staff, but I'm sorry if this upset you. I have spoken to all involved and made them aware of your comments. We are a family run business and always try to offer the best experience we can and are genuinely devastated by comments like this. I'm afraid this year we have had staffing issues and everything that entails and apologise you did not get the experience you expected. I do hope you decide to return to us in the future. Kind regards, Amanda, Director, The Hartington Cheese Shop
Γράφτηκε στις 17 Δεκεμβρίου 2023
Αυτή η απάντηση είναι η υποκειμενική γνώμη του εκπροσώπου της διεύθυνσης και όχι η γνώμη της Tripadvisor LLC.

Rebecca F
Ντέρμπι, UK8 συνεισφορές
2,0 από 5 κύκλους
Δεκ 2023 • Φίλοι
We took our friends here who were visiting from Southampton, with high expectations. We wanted to buy our friend some cheese for his birthday and had hoped they would give us recommendations with some possible ones to try, but sadly we were met by staff that didn’t even seem to know we were there. They continued talking to each other when we entered the shop and appeared apathetic to our custom. We did buy some cheese but not sure we will be returning.
Γράφτηκε στις 10 Δεκεμβρίου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.

Sunshine26440427982
1 συνεισφορά
2,0 από 5 κύκλους
Νοέ 2023 • Φίλοι
Was excited to find what seemed to be lovely cheese shop. My friend and I were the only customers in the shop. There were 2 shop assistants who actively ignored us even when spoken to directly and asked questions. The cheeses looked super and we were prepared to make a number of purchasers but as the shop assistants ignored us we reluctantly made one small purchase. Have yet to try the cheese but fear we may choke on it.
Γράφτηκε στις 26 Νοεμβρίου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.
I am disappointed to read your review as we have so many positive comments about the shop and our staff. I can assure you that the staff that were in the shop on that day would not have ignored you intentionally, they are too experienced and professional for that. This is our family business and we go to great lengths to provide a good old fashioned service. I find your comment about choking on the cheese hurtful and unnecessary. Regards Amanda Director
Γράφτηκε στις 2 Δεκεμβρίου 2023
Αυτή η απάντηση είναι η υποκειμενική γνώμη του εκπροσώπου της διεύθυνσης και όχι η γνώμη της Tripadvisor LLC.

Sarah M
6 συνεισφορές
5,0 από 5 κύκλους
Οκτ 2023 • Ζευγάρια
We ordered our wedding cheese cake from Hartington Cheese Shop. The staff couldn't have been more helpful - they helped us to choose which cheeses and in which order, and let us know when the order was ready to be collected. The cheese was INCREDIBLE and all of our wedding guests raved about it. They also offer a postal service, which was great for helping us try the cheeses as we live quite far away from Hartington. Can't recommend them highly enough. An excellent cheese shop!
Γράφτηκε στις 11 Οκτωβρίου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.

kevin s
Νοτινχαμσάιρ, UK1 συνεισφορά
3,0 από 5 κύκλους
Οκτ 2023 • Οικογένεια
Hartington is a beautiful place ,lots of shops and things to see if you walk around the village .
What I found misleading is the title of a particular shop ...Hartington cheese shop ....slightly misleading title suggesting that they are the main suppliers of Hartington cheese.
When I questioned the owner about the Hartington creamery which daft me thought they were connected because that's what the title of the shop indicates ....and they are not .
The old cheese shop which is what they call themselves on their website just happens to be in Hartington.
If you want to buy and see the full range of Hartington cheese you need to visit the Creamery which is a few miles away only .
They're the manufacturers and main sellers of Hartington cheese ,and you can order it on line too.
The shop on Hartington needs to change its signage it is deliberately misleading people .
I bet lots of people hardly know anything about Hartington creamery and they won't get directions from the owner of The old cheese shop km sure .
Γράφτηκε στις 10 Οκτωβρίου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.
I am struggling to understand how "The Hartington Cheese Shop" could possibly be misleading. We are a cheese shop in Hartington....it couldn't be any clearer. We supply cheeses from The Hartington Creamery in our shop but these are only a small fraction of the cheeses on our counter. We are not connected to the Creamery at all, we are an independent, family run shop....and so yes, you were incorrect in your assumption. We will not be changing our signage as it is in no way misleading, but thank you for the advice. I find your review extremely critical of us and quite unnecessary. We are a family run business and just trying to provide a great service and I'm not quite sure why you have sent such a damaging review? Our shop name seems to have really upset you for some reason. And as for people not knowing about the Creamery? We talk about the Creamery every day to our customers. You have made many incorrect assumptions about us and I'm not sure why? One more thing, you cannot visit the Creamery, it is a working dairy farm and they don't have a shop. You really do need to do your research before you leave anymore damaging and unnecessary reviews.
Γράφτηκε στις 2 Δεκεμβρίου 2023
Αυτή η απάντηση είναι η υποκειμενική γνώμη του εκπροσώπου της διεύθυνσης και όχι η γνώμη της Tripadvisor LLC.

Jon M
Chesterfield, UK21 συνεισφορές
2,0 από 5 κύκλους
Αύγ 2023 • Ζευγάρια
Arrived with my wife at 4.25pm today and there were two customers who spoke with a South Staffordshire accent before us, who were sampling a particular cheese.

The young lady who from the receipt I believe was called Liz was very helpful and customer focused and a credit to the shop, unlike the elder one.

We purchased a number of cheeses and the last one I was undecided about and asked if I too could sample this particular one

The elder lady interjected "No, not at this time" to which I was stunned by her comment having some 5 mins earlier given others a sample.

I am not sure if :

1.There is a cut off time for samples?
2. My appearance in a vest and t shirt was not suitable attire for your shop, or my skin tone and irish heritage?
3. My age as I have recently retired is against me?

I have upload photo of the bag and receipt to prove this is not a fabricate review.
Γράφτηκε στις 26 Αυγούστου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.
Hello and thank you for your feedback. I am completely incredulous and shocked that you think you were treated differently because of your appearance, skin tone or Irish Heritage. We most definitely don't have a dress code and in all honesty, I am offended that you think we would be so judgemental and racist. We also, obviously, don't have an issue with age....I was quite surprised that you referred to one of my staff as elderly on a couple of occasions. All of the issues you have mentioned are not a problem with any of our staff, I am amazed at your accusations. Our shop closes at 5pm and from 4.30pm onwards, everything has been washed, cleaned down and sterilised. I'm afraid we can not offer samples after this time. Our staff work extremely hard all day and we feel it's not fair for them to be cutting cheese samples when they have cleaned down and are ready to close. I am sorry you were disappointed but I can assure you, this was not personal. Kind regards Amanda Director/Owner The Hartington Cheese Shop
Γράφτηκε στις 8 Σεπτεμβρίου 2023
Αυτή η απάντηση είναι η υποκειμενική γνώμη του εκπροσώπου της διεύθυνσης και όχι η γνώμη της Tripadvisor LLC.

bryan b
9 συνεισφορές
5,0 από 5 κύκλους
Αύγ 2023 • Ζευγάρια
Friendly service and a great range of local cheese. A lovely little shop in the charming village of Hartington. Knowledgeable staff but not at all pushy. Could have spent a fortune but very happy with my selection, highly recommend the Hartington Stilton.
Γράφτηκε στις 22 Αυγούστου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.

AMY B
Ντέρμπι, UK684 συνεισφορές
5,0 από 5 κύκλους
Αύγ 2023 • Φίλοι
We enjoyed our visit. Friendly staff and friendly customers all chatting cheese (and caramelised onion chutney!) I visit often and always enjoy my choices. A lovely gem of a place and well worth the visit.
Γράφτηκε στις 13 Αυγούστου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.

Michael Davies
1 συνεισφορά
1,0 από 5 κύκλους
Ιούλ 2023 • Οικογένεια
Had the misfortune to purchase a too good too go bag from the creamy all 2 months out of date and the most strange flavours chocolate and chilli for example it would have nice if 1 cheddar 1 Hartington Blue and may be another known cheese like Cheshire not 12 cheeses that are uneatable.
Γράφτηκε στις 31 Ιουλίου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.
The Hartington Cheese Shop do not sell "too good to go bags" You have purchased this from elsewhere, not our family business. I suggest you do your research before you leave such a bad review and cause us any damage. Please delete your message.
Γράφτηκε στις 23 Αυγούστου 2023
Αυτή η απάντηση είναι η υποκειμενική γνώμη του εκπροσώπου της διεύθυνσης και όχι η γνώμη της Tripadvisor LLC.

LymeRegisfans
Μάντσεστερ, UK224 συνεισφορές
3,0 από 5 κύκλους
Ιούλ 2023 • Ζευγάρια
We had heard about this famous shop in a beautiful quaint village so decided to visit . It’s nothing special and the range of products can be easily purchased elsewhere. We purchased some Stilton and was very disappointed in both product and high price.
Γράφτηκε στις 22 Ιουλίου 2023
Αυτή η κριτική είναι η υποκειμενική γνώμη ενός μέλους του Tripadvisor και όχι η γνώμη της Tripadvisor LLC. Το Tripadvisor πραγματοποιεί ελέγχους στις κριτικές.
We are very proud of our beautiful shop...it's a family business and everyone is involved, including our sons and our elderly parents who look after our gorgeous garden. We have several cheeses on our counter that customers tell us they cannot purchase anywhere else....we try very hard to provide an old fashioned service. I'm so disappointed that you think it's "nothing special"
Γράφτηκε στις 23 Αυγούστου 2023
Αυτή η απάντηση είναι η υποκειμενική γνώμη του εκπροσώπου της διεύθυνσης και όχι η γνώμη της Tripadvisor LLC.

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Hartington Cheese Shop (Αγγλία) - Κριτικές - Tripadvisor

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Hartington Cheese Shop - είναι ανοιχτά:
  • Κυρ - Σάβ 9:00 π.μ. - 5:00 μ.μ.