Dear Guest,

Thank you for taking the time and write to us regarding your stay at the Best Western Museum Spa Wellness Hotel.

We would like to mention that we are very proud of our Honeymoon Suite, which went under complete renovation at the end of 2010, considerably enlarged the size of the room, equipped with new and modern furniture, in order to ensure a pleasant and comfortable stay for our guests.

We are disappointed to read that you did not enjoyed the amazing panoramic view over the Caldera, and the famous sunset of Santorini, that the Honeymoon Suite has to offer, or the full enriched continental breakfast with a variety of hot and cold dishes, or our outdoor swimming pool.

As far as we understood from our Front Desk team, you had expressed your dissatisfaction in regards of Santorini island itself, as it was not what you were expected, and left the island earlier than scheduled , as you were unhappy with the previous hotel that you booked ( your initial booking was for another property, located on the cliff of Oia).

We do admit that the island of Santorini is a more appropriate destination for a couple’s getaway, who wants to enjoy a peaceful and quiet holiday, away form the noise of a big city, known as the Blue Island/ Lovers Island.

We would like to assure you that we will keep working hard to develop and improve our services, taking into account any comments and proposals and we really thank you for giving us this opportunity.

Best regards,

The Management