Dear Guest,

Thank you for choosing the Radisson Royal Hotel for your business trip in September 2011 and for sharing with us your experience. Every comment is valuable for us as we are striving constantly to improve our services and stay the preferred hotel for every travel occasion in Moscow.

Please allow me to give my input on your comments:
Regarding the Business Center – the request to send the documents to a generic e-mail is all due to the latest IT security requirements and we provide also a complimentary laptop use in our Library, to avoid any discomfort.
Regarding the taxi services – Moscow is famous for being one of the most expensive cities in the world, but I assure you our prices are on par with the offers of similar hotel properties in town.

Our hotel has been recently awarded World’s Leading Luxury Business Hotel for 2012 and we would like to keep this awarded and acknowledgment for the years to come, therefore providing a top notch service and receiving a positive feedback is of utmost value to us.

Thank you once again for your time and hope to be able to welcome you again in the future, whenever your travel plans bring you to Moscow!

Yours sincerely,

Jesper Henriksen
General Manager