Dear Aethelred,

Thank you for your review! We appreciate the feedback you've left us, and as always, we will see how this information can be used to improve our hotel services.

We are very glad to hear that you found good value in our rates, and our staff let me know that it was a pleasure having you as guests.

As one of the major investors in the area, we can happily say that we're already contributing to the quickly changing face of our wonderful neighborhood, known as Filaret Hill.

Just a few things to clear up however, so as not to confuse other guests with the strictly personal impressions you posted as part of the review:


- We are about as far away from the main entrances of the Palace of Parliament as the Marriott (900m vs 1,000m to pe precise). It is no more than a 10 minute walk, as the direct view towards the front of the Palace can attest to.

- The beautiful adjacent park, our street and the immediate surroundings are very safe, not to mention that we are in the proximity of a local community patrol station who ensure the total safety of the park, public areas and other tourist attractions around us.

- The hotel is in fact by far one of the most elegant in Bucharest, we've won numerous architecture and design awards for the careful historic restoration process. Our designer rooms and bathrooms are absolutely fabulous, but just fyi, you requested one of our 'entry level' rooms.

- Conde Nast, the definitive authority on premium travel described our hotel as "displaying the trappings of Europe's grandest hotels." It goes without saying that we've never heard any of the adjectives you used, in the context of our hotel.

- The free wi-fi comes in addition to a free wired connection for those guests whose laptops are not equipped to receive wireless signal as well as others. We even offer technical assistance to our guests in order to resolve all possible issues.


I really want to thank you again for your sincere feedback which is what we appreciate most in our reviews, and hope that that the above information may have cleared up some of the misconceptions you may have had about the Carol Parc Hotel.




With kind regards,

Sylvia Schlie-Petre,
General Manager,
The Carol Parc Hotel - Bucharest
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