Dear Valued Guest „penny10”,

Thank you for the high praise of a “fabulous stay”. I am truly delighted to learn that you hold such fond memories of your recent stay with us at Fraser Residence Budapest.

We are truly happy that we’ve met your expectations; everything from the size and equipments of the apartment, the location of the hotel, the WIFI speed, cleanness. I highly appreciate you acknowledging the excellence and helpfulness of our team.

We all can’t wait for your next visit to our property.
I look forward to an opportunity to welcome your return to Fraser Residence Budapest.
We remain at your service and look forward to welcoming you back soon.

Warmest regards,

Dear Valued Guest „elys79”,

I sincerely appreciate your feedback regarding your recent stay with us, we readily welcome both positive and constructive comments.

Whilst I am pleased to read your compliments regarding our well equipped apartment, amenities and free Wifi, I’m truly sorry to read; that you personally experienced some cons during your 1 night stay.

98% of our guest; who already stayed at the Fraser Residence; shared positive comments about the points you consider as cons.

The vast majority of our guest do appreciate Frasers Hospitality concept:
To provide up to twice as much space as an equivalent standard of hotel room. Unlike hotel rooms which have a bedroom and bathroom (unless it is an expensive suite!) serviced apartments have a number of rooms. Whether the choice is a studio or a 1,2 -3 bedroom apartment, it offers a separate kitchen, a well equipped living/working area and bedroom/s. As a result, Fraser Residence serviced apartment hotels have a lot more space.

Regarding the garage charge: We carefully conducted a competition check before setting our price at €14.-; being much cheaper than any other Hotel in Budapest (based on the comp. check the min. charge for an indoor hotel garage in Budapest is € 20.-) and many 4 star superior hotels don’t have their own parking.

Transportation/location: The Fraser Residence is centrally located next to the Corvin Shopping Centre and 500 metres from the Corvin-negyed metro stop (1 or accordingly 2 stations from all major cultural highlights). Like in most capitals; most of the guests prefer to use the public transportations (in Budapest they are extremely safe, clean and efficient)

Hopefully we will get the opportunity to welcome you once again in the future so that you can experience the true Fraser Residence hospitality.

With my Best regards,

Dear RobertK,

Thank you very much for taking your time to share your experience with the TripAdvisor travellers about your recent stay at Fraser Residence Budapest!
Let me thank you especially for pointing out the quality and the variety of the breakfast we offer to our high valued guests. I was also glad to read that you spent overall a pleasant Christmas in Budapest in our hotel and our staff could assist you even with packing a very generous hamper to go; on your last morning.
We highly appreciate your patronage and hope to meet you again in the not so distant future!
With kind regards,
Alain

Dear Valued Guest, thank you so much for your nice comments on your Fraser Residence, Budapest experience! I was very pleased to hear that you enjoyed your stay and that the facilities and services lived up to your expectations. Our team will be especially pleased to be recognized for their efforts.

We hope to have the pleasure to welcome you back soon.
Kind regards
Alain Goetschel