Dear SDRJvoy

Thank you for taking the time to post a review of your recent stay with us.

It saddens me to read that your experience varies so widely to what the majority of our other clients experience, but an honest opinion and review reflecting your viewpoint is an integral part of the learning curve and is appreciated.

You clearly indicate that we have a difference of opinion, and this you are of course more than welcome to have and express.

The room type you booked clearly indicated that it was a graden side room, and I took to the opportunity to show you the description information on line. My apologies if you should find that providing you with a clarification is condescending and smug.

Copenhagen is an expensive city, and the rate you chose reflected a discount to the daily rates. We allocate rooms based on the room type booked, and the room types are clearly described in the booking process - as shown to you. We utilize all rooms available including those of the top floor, and do not regard any rooms as being underrated in regards to the description provided.

I am happy to read that you had a pleasant trip to Copenhagen, and would like to wish you the best for the coming summer season.

Nikolas HALL - Owner

Dera Carmel H

Thank you for taking the time to write a review regarding your recent stay with us.

I am a little lost with regards to your comment regarding "roll top bath".... However feel free to contact me - my details are available on the website - to elaborate.

Nikolas HALL - Owner

Dear IngeMauseth

I am pleased to see that you have used time to right a review of your recent stay with us.

Your review is brief, but goes to show that a few words can sum up quite allot. Thank you.

Nikolas HALL - Owner